PackHelp Support

Travel Packing List Planner

Contact Us

Have a question, found a bug, or need help with your account? We're happy to help.

Email us at: ncttcn+packhelp@gmail.com

We typically respond within 1–2 business days.

Frequently Asked Questions

How do I restore my PackHelp Plus subscription?

Open PackHelp → Settings → tap Restore Purchases. Make sure you're signed in with the same Apple ID used to originally purchase.

How do I share a packing list?

Open a trip → tap the share icon in the top right → invite collaborators by email. They'll need a PackHelp account to join.

How do I cancel my PackHelp Plus subscription?

Subscriptions are managed through Apple. Go to Settings → Apple ID → Subscriptions on your iPhone to cancel.

My packing list looks wrong — what should I do?

Try editing your trip details (destination, dates, activities) and regenerating the list. If the issue persists, contact us at the email above.

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